Privacy policy

Soughe Iraq, the owner of the website Soughe.com, respects your privacy and seeks to ensure that this policy aligns with the recognized legal requirements related to the collection, processing, and transfer of data. By using Soughe.com or its services (and thus agreeing to the Terms of Use), you expressly consent to Soughe Iraq’s use of your information as described in this Privacy Policy. Your use of Soughe Iraq’s website constitutes your acceptance of Soughe.com Terms of Use and this Privacy Policy. If you do not agree with the terms or this policy, you must stop using Soughe.com.

We are committed to respecting and maintaining the privacy of users and visitors who use or visit the website. The purpose of this Privacy Policy is to explain how your information, including personal data we may obtain from you while using Soughe.com, will be used.

Your information is an important part of our business, and we will not sell or share it with others. Any exchange of such information will be limited to Soughe Iraq’s group of companies or subsidiaries that adhere to this same Privacy Policy.

By using Soughe.com, you provide us with certain information (“personal data”) that we may collect and store to provide the requested services and fulfill our contractual obligations, in addition to helping us understand our users to improve and develop Soughe.com.

This information may include your: Name, Address, Phone number, Email address, Billing and payment card details (credit or debit), Order history, Feedback or comments submitted through the website. It may also include technical information such as your computer’s IP address, geographical location, browser type, operating system, referral source, visit duration, number of pages viewed, and navigation path through the website.

We may also collect: Information about any transactions between you and us through Soughe.com, including details of product or service purchases. Information you provide to register as a user (including account details). Information you provide when subscribing to services, email notifications, or newsletters. Any other information or comments you choose to send us, including product or service reviews.

We may use your personal information to: Register you on Soughe.com and manage the services we provide. Fulfill our service obligations, including product purchases, delivery, and payment collection. Analyze and evaluate your shopping preferences to improve our products and marketing programs. Offer products or services that may interest you based on your data and browsing behavior. Send information, offers, and promotions by email, phone, text message, or other electronic communications.

You will have the option to refuse receiving such marketing communications. We may also combine your data with information received from third parties (e.g., credit reference agencies).

Your current location may be determined for address information and analytical tools. This helps us offer a more personalized shopping experience and enhance customer engagement.

To protect our customers and ourselves from fraud or theft, your personal information may be shared (for identity verification, etc.) with Soughe Iraq’s subsidiaries, third parties, retailers, financial institutions, and legal entities responsible for fraud prevention and detection.

All incoming and outgoing calls may be recorded for verification, compliance, quality control, staff training, or crime prevention purposes.

We may share your personal data with:

1. Soughe Iraq’s affiliated companies and branches in cosmetics and perfumes.
2. Third-party service providers, agents, or contractors.
3. Entities that assume our rights or obligations under our agreement with you.
4. Legal authorities when required by law to protect our rights or prevent fraud or credit risks.

In some cases, your information may be transferred internationally outside Iraq, and we will ensure confidentiality and protection consistent with Iraqi legal standards. If Soughe Iraq is sold or merged with another entity, your personal data will be transferred to that entity, which must provide equal protection.

Soughe.com uses cookies to recognize user activities and interests, providing a more personalized shopping experience. Cookies help track user behavior, analyze website usage, and improve our services.

You may disable cookies in your browser or delete existing ones, but this may affect your site experience.

We take all necessary measures to prevent unauthorized access, alteration, disclosure, or destruction of personal data. All collected data is stored securely. Soughe Iraq is not responsible for unauthorized access by third parties unless due to our negligence.

Protecting your data is important to us. We implement:

• Technical and organizational measures to prevent misuse or alteration.
• SSL encryption for all online transactions.
• Secure servers with password protection.

Only the last four digits of your credit/debit card are displayed.

You are responsible for safeguarding your password and logging out after use.

Within two weeks of purchase, we may email you inviting feedback or product reviews. Your comments may appear anonymously on Soughe.com within 72 hours of submission. Once submitted, reviews cannot be edited or deleted. For removal requests, please contact Customer Service.

Soughe Iraq uses cookies for remarketing, allowing tailored Google Ads or third-party ads to appear to users based on their behavior. You can manage ad preferences and opt-out anytime.

You have the right to obtain a copy of your stored personal information by submitting a written request and providing valid identification (passport or ID card and a recent utility bill). We may withhold information as permitted by law. You can request that your data not be used for marketing at any time or unsubscribe using the link provided in our emails.

Any updates to this policy will be posted on Soughe.com and take effect upon publication. You are responsible for reviewing this policy periodically. We may notify you of major updates by email.

If you have any comments, questions, or requests regarding this Privacy Policy, you can contact us via:
Email: info@sougheuae.com
Phone: +964 774 440 0042
Soughe Iraq